Privacy Policy

Last updated: July 29, 2026

CleanCyclem (“CleanCyclem,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information We Collect

We collect information you provide directly to us, including:

Contact details such as your name, company, email address, and phone number;
Business and pickup addresses and details about the materials you want recycled;
Files you upload (such as material lists) and messages you send us;
Account and transaction information when you use our client, partner, or nonprofit portals.

How We Use Your Information

We use the information we collect to:

Provide quotes, schedule and complete recycling pickups, and manage your account;
Communicate with you about your requests, pickups, billing, and service updates;
Send SMS/text messages you have opted in to receive (see the SMS section below);
Improve our services and comply with legal and regulatory obligations.

SMS / Text Messaging & Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The phone numbers we collect and the consent you provide to receive text messages will not be shared with third-party providers.

If you opt in to receive text messages from CleanCyclem, we may send you messages related to your quote requests, pickup scheduling, service updates, and account notifications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. Consent to receive text messages is not a condition of any purchase.

How We Share Information

We do not sell or rent your personal information. We do not share your personal data, including phone numbers and SMS consent, with third parties, affiliates, or partners for their marketing, promotional, or lead-generation purposes. We may share limited information only with trusted service providers who help us operate our business (for example, hosting and email delivery), and only as needed to provide our services to you, or when required by law.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as necessary to provide our services and meet legal requirements.

Your Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing or SMS communications at any time. To make a request, contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at h@cleancyclem.com or call 313-767-6200.
CleanCyclem · 26850 Van Born Rd, Dearborn Heights, MI 48125.